Returns & Exchanges

At The Earthly Alternative, we want you to love your natural beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all eligible products.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original sustainable packaging to ensure they are protected during transit back to our facility.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.